Our Response To COVID

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we are committed to The Health and Safety of our employees, clients, and the broader industry

We have many protocols in place targeted to minimize the chance of infection in our facilities. However, in the event that an employee, contractor or vendor tests positive, we have a workplace incident response team that will begin work to notify, sanitize, and communicate all appropriate guidelines and responses. As details begin to develop from CDC, WHO and infectious disease specialists, we will continue to evaluate all cleaning technologies and standard protocols, making necessary adjustments as information changes.

Read more below on the protocols and procedures we have put in place to help ensure safety.

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General Cleaning & Sanitization Protocols

We have enacted several protocols to ensure that our workplaces remain as safe as possible, even on the road:

• Regular sanitization of stairs, handrails, consoles, workstations and frequently-touched surfaces.
• Purification, filtration and bi-polar ionization installed in mobile unit HVAC systems.
• Health shields/sneeze guards available and configured as required.
• Electrostatic spray disinfection.
• Partner with clients for PPE and Sanitizing products and processes.
• Portable UV-C box sanitizers and UV-C wants available for gear.
• Conditions of Entry signage posted at all entrances.

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Equipment sanitization

we have set clear expectations for both our staff and the crew on site to ensure gear is clean and sanitized before each use:

• Clear labeling of headsets, talkback panels and other touch surfaces to identify single operator.
• Cleaning materials provided to each operator by NEP.
• Each operator responsible for their work station.
• Crew to label gear they are using, sanitize after use and seal in a new bag.
• All equipment that leaves a mobile unit must be sanitized by operators upon return.
• All equipment inside a facility wiped down each day by the operator before they leave.
• At conclusion of shift or production, all touch surfaces will be sanitized by NEP staff.

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Sanitization during shipping and RECEIVING

Inbound equipment:

• Shipping case exteriors sanitized.
• Contents removed and sanitized.
• Barcodes scanned and items returned into QC Staging.

Outbound equipment:

• Equipment is checked, configured/integrated.
• Headsets and mics treated in UV Box then sealed in bag tagged "sanitized".
• Barcodes scanned and packaged for shipment/delivery.
• Equipment & shipping cases sanitized.

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In Our Offices and Field Shops

In our offices and field shops, we are taking every possible precaution:
Read more below on the protocols and procedures we have put in place to help ensure safety.

• Temperature and health screenings daily.
• PPE mandated, provided and worn daily.
• Social distancing guidelines followed.
• Interior facility doors open during business hours.
• Sanitization of frequently-touched surfaces regularly.
• Physical contact avoided.
• Cleaning daily of offices, restrooms, breakrooms and surfaces by professional services.